Privacy Policy

1. Information We Collect

Depending on how you interact with ReactionBot, we may collect limited account, billing, and technical information needed to operate the service.

• Discord account information such as username, user ID, and server-related identifiers
• Email address or account details provided through authentication or payment platforms
• Subscription, purchase, and billing-related information processed by third-party providers
• Technical information such as IP address, browser type, device data, and access timestamps
• Bot configuration data needed to provide moderation and premium features

ReactionBot does not store message content long-term. Message content may be processed temporarily in memory only when needed to execute commands, moderation logic, or bot features, and is not retained for analytics or general logging unless explicitly required for the service to function.

2. How We Use Information

We use collected information only as reasonably necessary to operate, improve, and secure ReactionBot. This may include:

• Providing access to bot features and premium services
• Authenticating users through Discord or other login systems
• Managing subscriptions, redemptions, licenses, and billing status
• Maintaining bot functionality, settings, and server-specific configurations
• Monitoring abuse, fraud, misuse, or technical problems
• Communicating important service, billing, or support-related information

3. Data Sharing

ReactionBot does not sell, rent, or trade your personal information. Information may be shared only with trusted service providers when needed to operate the product, such as:

• Discord for authentication, bot access, and account identification
• Stripe or other payment providers for payment processing and subscription management
• Hosting and infrastructure providers when needed to run and secure the website or bot systems

Information may also be disclosed if required by law, legal process, or to protect the rights, safety, and security of ReactionBot, its users, or the public.

4. Data Security

Reasonable technical and organizational safeguards are used to help protect personal information. This may include secure connections, access controls, and limiting stored data to what is needed for the service to function. However, no system can be guaranteed to be completely secure, and use of the service is at your own risk.

5. Payments and Billing Data

Payment details are processed by third-party payment providers such as Stripe. ReactionBot does not directly store full payment card information. Billing data received from payment providers may be used only to confirm purchases, manage subscriptions, prevent fraud, and provide premium access.

6. Cookies and Tracking

ReactionBot may not directly use extensive tracking cookies, but the website and third-party services may use cookies or similar technologies for authentication, session handling, payment flows, security, and basic service functionality. By using the site, you acknowledge that these technologies may be used where necessary.

7. Data Retention

Information is retained only for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, or maintain essential account and premium functionality. Information that is no longer needed may be deleted or anonymized.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information associated with your account
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal or operational requirements
• Cancel subscriptions or stop using the service at any time

Requests may be reviewed and fulfilled where reasonably possible and where doing so does not prevent the service from operating correctly or conflict with legal obligations.

9. Children’s Privacy

ReactionBot is not intended for children under the minimum age required to use Discord or related services in their region. We do not knowingly collect personal information from children where prohibited by law. If you believe personal information from a child has been provided improperly, please contact us so it can be reviewed and removed where appropriate.

10. Third-Party Services

ReactionBot may link to or rely on third-party services such as Discord, Stripe, hosting providers, analytics tools, or embedded content. Those services operate under their own privacy policies and terms, and ReactionBot is not responsible for the privacy practices of third-party platforms.

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect product changes, legal requirements, or operational improvements. When updates are made, the latest version will be posted on this page with a revised “Last updated” date. Continued use of ReactionBot after changes are posted constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact ReactionBot through the official support server or other official contact methods listed on the website.